Help centre
How can we help?
Pick a guide based on what you're trying to do. If you can't find what you need, the contact form is at the bottom of every page.
For buyers
How to use ElectroMarket
Search, message a seller, place an order, pay safely, and what to do if something goes wrong.
Read guide →
For sellers
How to sell on ElectroMarket
Set up your account (Personal or Business), connect Stripe or Square, create your first listing, get paid.
Read guide →
Quick answers
- Does ElectroMarket hold my money?No — payments settle directly to the seller's connected Stripe or Square account.
- How much does it cost to sell? Nothing. ElectroMarket takes no platform fee on any payment method — sellers receive 100% of each sale.
- Do I need a Stripe / Square account before signing up? No. You can register first and connect a payment provider later from your payments page.
- What if a buyer or seller goes silent? Open a dispute on the order — see the buyer guide or the seller guide.