Terms of Service

ElectroMarket is a marketplace platform that lets people list used electronics for sale and connects buyers with sellers. We do not own, ship, or take custody of any listed items.

ElectroMarket is not a party to any sale. Each transaction is a direct agreement between the buyer and the seller.

Online payments are processed by the seller's own connected Stripe or Square account. Funds go directly to the seller— ElectroMarket never holds, receives, or transmits the buyer's payment. The seller is the merchant of record.

Cash and bank-transfer arrangements are made between buyer and seller without any involvement from ElectroMarket.

ElectroMarket does notcurrently charge a platform fee. Sellers receive 100% of each completed payment — Stripe and Square settle directly to the seller's connected account, and ElectroMarket takes no cut.

Stripe and Square charge their own card-processing fees (paid by the seller to the provider, not to ElectroMarket). Cash and bank-transfer sales involve no provider fee.

ElectroMarket reserves the right to introduce a platform fee in the future on at least 14 days' notice (see Section 10).

• You are solely responsible for your listings, the accuracy of descriptions, the condition of items, compliance with local law (including GST / sales tax registration where applicable), and shipment of sold items.
• You must complete identity verification (personal ID or ABN for business sellers) before listing items.
• You must maintain an active connected payment account (Stripe or Square) to receive online payments; otherwise only cash or bank transfer is available.
• Prohibited items: anything illegal to sell in your jurisdiction, stolen goods, items violating intellectual-property rights, devices that cannot legally be transferred to a new owner (locked / stolen phones, etc.).

• You pay via the seller's chosen method. Clicking "Pay" on a listing creates a payment directly to the seller's account.
• Inspect items promptly on delivery. Raise issues with the seller first via the order messaging thread.

Disputes are resolved directly between buyer and seller.Because the seller is the merchant of record, any refund, chargeback, or claim is processed through the seller's payment provider account (Stripe or Square) — not through ElectroMarket.

ElectroMarket may, at its discretion, help mediate by contacting both parties, but has no authority to issue refunds, reverse transfers, or enforce one party's position. If a dispute cannot be resolved between the parties, you may escalate through the payment provider's dispute process (Stripe chargeback or Square dispute) or through the relevant small-claims tribunal.

Chargebacks and their fees are the seller's responsibility. ElectroMarket does not reimburse sellers for lost chargebacks.

We may suspend listings or accounts that violate these terms, show fraud indicators, receive repeated dispute rulings against them, or fail identity verification. Suspended sellers are notified by email and may appeal once.

Sellers are responsible for collecting and remitting any sales tax / GST / VAT that applies to their transactions. Stripe and Square may issue annual tax forms (1099-K in the US; equivalents elsewhere) directly to the seller — ElectroMarket does not issue tax forms because we are not the merchant of record.

ElectroMarket provides the platform "as is". To the extent permitted by law, ElectroMarket is not liable for: losses arising from transactions between buyers and sellers; items not as described; non-delivery; non-payment by the buyer (beyond what the payment provider reverses); data loss; or service interruptions.

We may update these terms. Material changes will be announced by email at least 14 days before taking effect.

Questions about these terms: use the contact form at /contact.