For sellers
How to sell on ElectroMarket
Whether you're clearing out an old phone or running a refurb shop, this guide gets you from sign-up to first payout. The key thing to know up front: you are the merchant of record — the buyer pays your Stripe or Square account directly, ElectroMarket never holds funds. And we don't take a cut: 100% of every sale goes to you.
1.Choose Personal or Business at sign-up
On the registration page you pick an account type. You can't change this later, so:
- Personal— you're selling your own gear occasionally. No business name needed.
- Business— you're selling regularly under a registered business name (sole trader, ABN holder, company). The business name shows on your listings and seller profile.
Business sellers in Australia: you're responsible for GST registration and remittance once you cross the ATO threshold. ElectroMarket doesn't collect or remit tax for you.
2.Verify your email
We send a verification link the moment you register. You can browse and message immediately, but you can't list items or accept payments until verified. Didn't get it? Open /verify-email and click Resend.
3.Connect a payment provider
Visit Account → Payments. You'll see two cards: Stripe and Square. You only need one to start, but you can connect both.
Stripe (recommended for most)
- Click Connect Stripe.
- You'll be redirected to Stripe's onboarding form. Have your photo ID and bank details ready — it takes 5–10 minutes.
- Stripe verifies your identity and bank account. Once approved, payments settle to your bank in ~2 business days.
- Back on ElectroMarket the card flips to Active and buyers can pay you with Stripe immediately.
Stripe issues your annual tax forms (e.g. 1099-K equivalent) — not ElectroMarket. Stripe charges its own card-processing fee (around 1.7%–2.9% + 30¢ per transaction depending on card type) — that's Stripe's, not ours.
Square (only if you already use it)
- You need an existing Square merchant account first (Square doesn't onboard fresh sellers through us).
- Click Connect Square. You'll authorise ElectroMarket to create payments on your account.
- We grab your default location automatically. Done — buyers can now pay you with Square.
4.Create your first listing
Click + Sell Item in the navbar. Good listings have:
- Clear photos — at least 3, taken in daylight. Show the screen on, any cosmetic damage honestly.
- Honest condition — pick the closest match (Like new, Good, Fair). Buyers leave bad reviews when condition was oversold.
- Specifics in the title— model number, storage, colour. "iPhone 13 Pro 256GB Sierra Blue" beats "Old iPhone".
- Reasonable price — check Browse to see what similar items go for.
5.When a buyer orders
The order shows in Dashboard → Selling → In Progress. You'll get a notification and an email.
- Confirmthe order — this signals to the buyer that you've got it and pay buttons appear on their side.
- The buyer pays via Stripe / Square / cash. Online payments land in your provider account immediately. ElectroMarket takes no cut — 100% of the buyer's payment is yours (minus Stripe's / Square's own card-processing fees).
- Ship it and add a tracking number. Mark as shipped in the dashboard.
- Once the buyer marks received (or the auto-complete window elapses), the order is closed and you can leave a review.
6.Fees and payouts
- ElectroMarket platform fee: none. We don't take a cut of your sales — 100% of every payment is yours.
- Stripe / Square processing fees: charged by those providers, not by us. Roughly 1.7%–2.9% + 30¢ per online transaction depending on card type. Cash and bank transfer have no processing fee.
- Payouts: managed by Stripe / Square, not by us. Stripe defaults to a 2-business-day rolling payout to your bank. See your earnings card for your lifetime total.
7.Refunds and disputes
You can issue a full refund on any paid order from the order page. The refund debits your Stripe / Square account directly.
If a buyer opens a dispute (or files a chargeback directly with their bank), an ElectroMarket moderator reviews and may rule in their favour. Chargebacks and their fees are your responsibility— we don't reimburse them.
Best defence: ship promptly, keep tracking numbers on file, and don't describe items more generously than they deserve.
8.Account types: when to switch up
A Personal account is fine for the first few sales. Convert your intent to a Business account (re-register with a new email or contact us) once any of these is true:
- You're selling regularly enough that the ATO would call it a business.
- You have an ABN and want it on your invoices.
- You want the Business badge on your profile (it boosts buyer trust).